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Can’t Log In

By: Staff|Published on: Dec 18, 2017|Categories: Accounts|

Created OnDecember 18, 2017
byStaff
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New Accounts

If you are having trouble logging into your account or viewing your Dashboard, even if the website shows you are logged in, make sure you have received and clicked the confirmation link in your account confirmation email. Your confirmation email is sent to the email address you signed up with as soon as your payment clears (or within minutes, in most cases). You can’t access your Dashboard or other members-only content until you click the link in your confirmation email, even if you are logged in.

Are you using a free email service like Gmail, Yahoo or Outlook? Be sure to check your “Promotions,” “Junk” or “Spam” folder for the email. (If that’s where you found our message, check with your email provider for instructions on whitelisting Ohio420Jobs.com.)

Here’s what your confirmation email should look like in your inbox:

Ohio420Jobs Confirmation Email List

Here’s what the email looks like once you open it (and if you have “load images” turned on):

Ohio420Jobs. Membership Confirmation Email

 

Existing Accounts

Check email/username: If you have confirmed your account, but are still unable to log in, be sure you’re using the same email address and username that you used to sign up. Usernames are case-sensitive.

Try email: If your username doesn’t work, try your email address instead of the username.

Forgot password: If you’ve forgotten the password you used to sign up, click on the “forgot password” link below the login form.

Make sure you’re seeing the live page: If you’re sure your email address and password are correct, please clear your browser cache to be sure your browser displays the current live page, instead of a cached (saved) page. Here are the instructions for clearing your browser data in several popular browsers: Chrome – Firefox – Safari – Opera – Edge. If you’re using Microsoft Internet Explorer, just stop. It’s unsupported and insecure. Please download and install a modern web browser.

Clear your browser “cookies”: If for some reason your cookie is outdated or incorrect, the site may treat you as a non-member and prevent you from logging in. Here are the instructions for managing cookies in several popular browsers: Chrome – Firefox – Safari – Opera – Edge. After deleting cookies from your web browser, log in again using the same browser and your correct username and password. The browser should set a new cookie that allows you access to members-only content.

If clearing your browser cache and cookies don’t work, confirm that you have “cookies” enabled for Ohio420Jobs.com. A cookie is a small text file that is downloaded to your device by the web browser to help it track your user settings for a particular website or page. When you activate your membership, a website cookie is updated to tell the site that you’re a member and should be allowed access to members-only content like job listings. Here are the instructions for managing cookies in several popular browsers: Chrome – Firefox – Safari – Opera – Edge

If none of these solutions works, please contact us for assistance. Be sure to describe your issue in detail, including your username, subscription type, and the email address you used to register.

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